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Rabona Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you visit or use Rabona Casino. Please read them carefully before opening an account, depositing funds or playing casino games. By accessing the website or using any service, you confirm that you understand and agree to these terms, together with any additional rules shown for particular games, promotions or services.
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1. About these terms
These Terms & Conditions form an agreement between you and Rabona Casino concerning your use of the website, account facilities, casino games and related services. They should be read with the Privacy Policy, Responsible Gambling information and any game, payment or promotional rules displayed on the website. If there is a conflict between these terms and a specific product or promotion rule, the specific rule may apply to that product or promotion.
Review contents
Rabona Casino may update these terms from time to time to reflect changes to the website, services, technology, legal requirements or business practices. The latest version will be made available on the website. You should review the terms regularly. Continued use of the website after an update means that you accept the revised terms. If you do not agree with a change, you must stop using the services and may request that your account be closed.
Eligibility and lawful use
You must be legally entitled to use online gambling services in your location and must satisfy any applicable minimum age requirement. You are responsible for checking that online gambling is permitted where you are located. Rabona Casino may restrict access to people in certain locations or apply additional verification requirements where necessary.
- You must provide accurate, current and complete information when registering or updating your account.
- You must not use the website if you are under the applicable legal gambling age.
- You must not use the services for an unlawful purpose, including fraud, money laundering or unauthorised payment activity.
- You must not use the website on behalf of another person or allow another person to use your account.
- You must comply with all applicable Australian laws and other laws that apply to your use of the services.
2. Your account and account security
You may be required to create an account before accessing some or all services. You may only create and operate an account for yourself. Information supplied during registration must be truthful and must remain accurate. If your personal details change, you should update them promptly or provide the updated information when requested.
You are responsible for keeping your username, password and other login information confidential. You must take reasonable steps to prevent unauthorised access to your device and account. If you suspect that someone else has accessed your account, or if your login details have been lost or compromised, you must notify Rabona Casino through the available support channel as soon as possible.
Rabona Casino may suspend, restrict or close an account where it reasonably considers this necessary to protect you, other customers, the website or the integrity of its services. This may include situations involving inaccurate information, duplicate accounts, suspected fraud, unusual activity, breaches of these terms, responsible gambling concerns or legal and regulatory requirements.
Identity and source-of-funds checks
Before allowing certain account activity, Rabona Casino may ask you to verify your identity, age, address, payment method or source of funds. You must provide documents and information that are genuine, readable and reasonably current. Reviews may take place at registration, before a withdrawal or at another time where checks are required.
If requested information is not provided, cannot be verified or appears inconsistent, access to some services may be delayed, restricted or suspended. Any review will be handled in accordance with applicable privacy obligations and internal security procedures. You should not send documents through an unverified channel or share account credentials with another person.
3. Deposits, play and withdrawals
Deposits must be made using a payment method that you are authorised to use. You must not deposit money on behalf of another person or use a payment instrument without the account holder’s permission. Available payment methods, minimums, maximums and any processing conditions may be shown on the website and can change from time to time.
You should only deposit money that you can afford to lose. A deposit is not a guarantee of winnings. Games are governed by their displayed rules, and outcomes are determined by the relevant game system. You are responsible for checking the rules, stakes, features and any applicable conditions before playing.
Withdrawal requests may be subject to account verification, payment checks, security reviews and any conditions shown at the time of the request. Rabona Casino may return funds through an approved method and may require a withdrawal to be made to the original payment method where appropriate. Processing times can vary depending on checks, payment providers and other circumstances.
You must not attempt to exploit a technical error, pricing error, software fault or payment mistake. If you become aware of an error, you should stop using the affected service and report it. Rabona Casino may correct errors, cancel affected transactions or take other reasonable steps to protect the integrity of the service.
Prohibited conduct
- Using automated systems, bots, scripts or other tools to interfere with games or account functions.
- Attempting to manipulate a game, payment process, promotion or technical feature.
- Using stolen, fraudulent or unauthorised funds.
- Creating multiple accounts to obtain an improper advantage.
- Interfering with the website, its security, other users or the normal operation of the services.
- Knowingly supplying false documents or misleading information.
4. Promotions, responsible gambling and general provisions
Promotions, bonuses, competitions and other offers may be subject to additional terms. Those terms will explain eligibility, any qualifying activity, expiry, wagering or play requirements, maximum or minimum conditions and how an offer can be used. You should read the applicable promotional terms before opting in. Unless expressly stated otherwise, an offer may only be used once by an eligible account holder.
Rabona Casino may withdraw, amend or end an offer where permitted, including where an offer has been used in a way that is inconsistent with its purpose or terms. If a promotion is cancelled or an account is restricted for a valid reason, associated promotional benefits may be removed. Promotions must not be treated as an invitation to gamble beyond your means.
Responsible gambling
Gambling should be an entertainment activity, not a way to make money or recover losses. Set a budget and time limit before you play, take regular breaks and avoid gambling when upset, tired or under the influence of alcohol or other substances. Never chase losses, borrow money to gamble or use money needed for essentials.
Account holders may be able to request safer gambling tools or restrictions, such as deposit controls, time reminders, session limits, cooling-off periods or account closure, depending on what is available. If gambling is no longer enjoyable or is causing concern, stop playing and seek help from an appropriate Australian gambling support service or qualified professional.
Website content and availability
The website may include links, information and services provided by third parties. Rabona Casino does not control every third-party service and is not responsible for content or availability outside its reasonable control. The website may occasionally be unavailable because of maintenance, updates, technical faults, internet issues or other events.
You must not copy, reproduce, modify, distribute, reverse engineer or commercially exploit website content unless you have permission or the law allows it. Website names, designs, text, graphics, software and other materials may be protected by intellectual property rights.
Complaints and governing principles
If you have a question or complaint, you should contact Rabona Casino through the support options displayed on the website and provide enough information for the matter to be reviewed. You may be asked to confirm account details or supply supporting information. Complaints will be considered using the applicable internal process and relevant legal obligations.
Nothing in these terms removes or limits a right or remedy that cannot lawfully be excluded under Australian consumer law. To the extent permitted by law, these terms govern your use of the services and any dispute will be handled under the laws and courts that have authority over the relevant matter. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply.
By continuing to use Rabona Casino, you confirm that you have read these Terms & Conditions, understood your responsibilities and agree to follow them. If you have any uncertainty about a term, do not proceed until you have obtained clarification through the available website support channels.
