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Betting Rules

These Betting Rules explain the general conditions that apply when you place a bet with Rabona Casino. They are intended to help you understand how bets are submitted, accepted, settled and, where necessary, cancelled or reviewed. Product-specific rules may also apply to particular games, events or betting markets. By placing a bet, you confirm that you have read and accepted the applicable rules, the Terms and Conditions, and any other information displayed on the relevant betting page.

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1. General betting conditions

Rabona Casino provides betting services only where those services are available and lawful. You are responsible for checking that you are permitted to use the service in your location. Players in Australia must comply with all applicable Commonwealth, state and territory laws. You must also follow any age, identity, location and account requirements that apply to your use of the website.

Review contents

You must be at least 18 years old to use gambling services. Rabona Casino may require evidence of age, identity, address, payment ownership or other information before accepting bets, processing withdrawals or allowing continued access to an account. An account may be restricted or suspended while checks are completed. Any information supplied by you must be accurate, complete and kept up to date.

Your account is for your personal use only. You must not allow another person to use your account, place bets on your behalf or access your account using your login details. You are responsible for keeping your username, password and other security information confidential. If you believe your account has been accessed without permission, follow the support process displayed on the website as soon as possible.

  • Only one person may use an individual player account unless the applicable terms expressly state otherwise.
  • You must not place bets using funds that do not belong to you or using a payment method that you are not authorised to use.
  • You must not use the service for fraud, money laundering, market manipulation, collusion or any other unlawful purpose.
  • You must not use automated systems, software, bots or other methods intended to interfere with the normal operation of the website or betting service.
  • Rabona Casino may refuse, limit, suspend or review a bet or account where permitted by the applicable terms and law.

The rules displayed for a specific product, game, event or market form part of these Betting Rules. If a product-specific rule conflicts with a general rule, the product-specific rule will normally apply to that product. The applicable Terms and Conditions may also contain additional provisions about accounts, payments, promotions, privacy, complaints and the use of the website.

You should read all information shown before placing a bet, including the market description, selection, odds, stake requirements, settlement method and any restrictions. If a rule or display is unclear, do not place the bet until you understand the relevant condition.

2. Placing and accepting bets

A bet is submitted when you select the relevant market or game, enter your stake and confirm the transaction using the available betting controls. Before confirming, check the selection, odds or displayed terms, stake, potential return and any other information shown on the bet slip. You are responsible for reviewing your bet carefully before submission.

A bet is not accepted simply because a selection has been added to a bet slip or because a confirmation screen is displayed. Acceptance occurs only when the bet has been recorded by the betting system. You should retain any bet reference, confirmation message or account history entry as evidence of the transaction. If a bet does not appear in your account history, you should not assume that it was accepted.

The available minimum and maximum stakes, market restrictions and permitted bet types may vary by product, event, account, payment method or other operational factor. Any applicable restriction will generally be shown on the betting page or in the relevant product rules. A bet that exceeds an applicable limit may be rejected, reduced or otherwise handled in accordance with the displayed rules.

Odds, prices and displayed information

Displayed odds, prices, lines, results and market information are provided for general betting purposes and may change before a bet is accepted. For live or in-play betting, information may be delayed, incomplete or temporarily unavailable. You should consider the information shown at the time of confirmation and understand that a bet may be accepted at a different price where the applicable process allows this.

Rabona Casino may correct obvious errors in odds, prices, selections, event information or other betting data. An obvious error may include a clear typing, technical, feed or system mistake that results in information being materially different from what was intended. Where an error affects an accepted bet, the bet may be cancelled, corrected or settled using the correct information, subject to the applicable terms and law.

Bet changes and cancellations

Once accepted, a bet generally cannot be changed or cancelled by the player unless a specific cash-out, cancellation or other feature is made available and successfully completed. A request to change a bet does not cancel it. You remain responsible for an accepted bet unless the website confirms that it has been cancelled or otherwise amended.

A displayed cash-out or early settlement feature is not guaranteed to remain available. It may be suspended, delayed, declined or withdrawn because of market movement, a technical issue, a change in the event or other circumstances. The bet remains active unless the transaction is confirmed as completed.

3. Settlement, results and void bets

Bets are settled using the official result or outcome applicable to the relevant game, event or market. The source used may depend on the product and may be identified in the product-specific rules. A result shown on a third-party website, broadcast, social media account or unofficial feed may not be used for settlement.

The time and date used for settlement may be based on the scheduled start, official completion or another event specified in the relevant rules. You should read the market information before betting, particularly where an event has multiple stages, periods, rounds, matches or competitions. If an event is postponed, abandoned, interrupted or materially changed, settlement will follow the applicable product rules.

Common settlement situations

  • A selection may be void where the relevant event or market does not take place, cannot be completed, is cancelled or does not meet a stated qualification.
  • A market may be settled using the official result even if a later amendment, appeal or administrative change is made, where the applicable product rules provide for that approach.
  • If a market is suspended or closed in error, bets may be reviewed and settled, corrected or voided in line with the applicable rules.
  • Where a result cannot be reliably established, Rabona Casino may delay settlement while information is checked or may apply the relevant voiding rule.
  • A multiple or combination bet may be affected when one or more selections are void, depending on the rules for that bet type.
  • Ties, dead heats, shared places and other equal outcomes may be settled under a specific rule for the market.

If an event or market is changed in a way that creates a different betting proposition, the original bet may not automatically carry over. This can include a change to the venue, participants, format, distance, conditions or scheduled time. The relevant product rules will determine whether the bet remains valid, is transferred or is voided.

Settlement information may take time to update after an event finishes. A balance adjustment that appears in your account may be provisional if a result is under review. Rabona Casino may correct a settlement where a result was entered incorrectly, an obvious error was identified or information later confirms that the original settlement did not follow the applicable rules.

Casino and game outcomes

For casino or other games, outcomes are determined by the game rules and the relevant technical system. You should review the information shown before starting a game, including the stake, available features and any applicable result rules. If a game is interrupted, displays an error or does not complete correctly, the transaction may be reviewed using the available game records and system information.

A game result should not be treated as final solely because it appears briefly on screen. Account history, transaction records and the relevant game system may be considered when confirming the outcome. Where a technical issue prevents reliable confirmation, settlement may be delayed while the matter is reviewed.

4. Technical issues, reviews and responsible betting

The website and betting service may occasionally be unavailable, delayed or affected by maintenance, network problems, device issues or other technical circumstances. You should not attempt to place the same bet repeatedly when a page is slow or unresponsive. Check your account history before submitting another transaction, as a bet may have been accepted even if a confirmation page was not displayed.

If a technical error affects a bet, game, account balance or settlement, Rabona Casino may investigate the relevant records and take reasonable steps to correct the issue. This may include voiding a transaction, restoring the position that would have applied without the error or applying another remedy permitted by the applicable terms and law. System records may be used when reviewing a disagreement about whether a bet was submitted or accepted.

You should only bet with money that you can afford to lose. Gambling should be treated as entertainment and not as a way to earn income, recover losses or resolve financial difficulties. Set a budget before you play, keep track of your spending and avoid increasing your stakes because of a previous loss. Never gamble when affected by alcohol, drugs, strong emotions or pressure from another person.

  • Take regular breaks and avoid chasing losses.
  • Do not borrow money or use essential household funds for betting.
  • Use any account limits, time-outs, self-exclusion or other safer gambling tools made available on the website.
  • If betting is causing stress, financial difficulty or conflict, stop playing and seek support from an appropriate gambling support service in Australia.
  • If you are concerned about someone else's gambling, encourage them to seek independent support and avoid providing money for further betting.

Questions, complaints and rule updates

Questions about a bet should be raised through the support options displayed on the website. Include the relevant bet reference, date, market or game and a clear description of the issue. Do not send passwords or complete payment details in a support request. Any complaint or review will be handled under the applicable complaints process and relevant legal requirements.

These Betting Rules may be updated when products, systems, legal requirements or operational processes change. The version published on the website will apply from the stated effective date, subject to any rights you may have under applicable law. You should review the rules regularly and before placing a new bet. If you do not understand a rule, do not place the bet until you have obtained clarification.