Responsible Gaming
Rabona Casino is committed to promoting a safer and more informed approach to gambling. Gambling should be an entertainment activity, not a way to make money, solve financial problems or cope with difficult emotions. Before you play, take time to understand the risks, decide what you can comfortably afford to spend and set clear limits for your time and money. If gambling stops being enjoyable or begins to affect your finances, relationships, work or wellbeing, stop playing and seek support.
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Gamble for entertainment, not income
Gambling outcomes are uncertain, and there is no guaranteed method for winning. A past win does not make a future win more likely, and a loss does not mean that a win is due. Every wager carries a risk of losing money. You should only gamble with money that you can afford to lose after your essential living costs and other financial commitments have been met.
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Do not treat gambling as a source of income, an investment or a solution to debt. Avoid using money set aside for rent, mortgage payments, bills, food, education, savings or other important needs. You should also avoid borrowing money, using credit or selling possessions to fund gambling. If you need to borrow to continue playing or to recover losses, this may be a sign that gambling is becoming difficult to control.
Before you play
- Decide how much money you can afford to spend and how long you intend to play.
- Set a personal spending limit and time limit before starting your session.
- Keep gambling funds separate from money needed for daily expenses.
- Make sure you understand the rules, odds and possible outcomes of the games you choose.
- Do not gamble when you are upset, stressed, tired, intoxicated or trying to escape a problem.
- Remember that no strategy can remove the inherent risk of gambling.
- Take regular breaks and stop when your planned time or budget has been reached.
It can help to record the amount of time and money you spend gambling. Looking at your activity honestly may make it easier to identify changes in your habits. Consider reviewing your gambling regularly, particularly after a significant win, loss or change in your personal circumstances.
Recognise the warning signs
Gambling can become harmful gradually. Some people may not notice a problem until gambling has affected their finances, relationships or mental health. Warning signs can be different for everyone, but they often involve spending more time or money gambling than intended, difficulty stopping, or feeling distressed when not gambling.
Possible signs that gambling may be causing harm
- You regularly spend more than you planned or continue after reaching your limit.
- You gamble for longer than intended or find it difficult to take a break.
- You chase losses by increasing bets or returning to play soon after losing.
- You keep gambling to recover money, even when this creates further losses.
- You hide or minimise your gambling from family, friends or other people you trust.
- You borrow money, use credit or delay important payments because of gambling.
- You feel anxious, irritable, guilty or unhappy about your gambling.
- You lose interest in work, study, family, friends or activities you previously enjoyed.
- You use gambling to manage stress, loneliness, sadness or other difficult feelings.
- You have tried to cut down or stop but have not been able to do so.
- Gambling has caused arguments, financial pressure or other problems at home.
- You think about gambling frequently or feel restless when you are not playing.
One warning sign does not provide a diagnosis, but it is a reason to pause and review your behaviour. Several signs together may indicate that additional support would be helpful. You do not need to wait for a crisis before asking for assistance, and you do not need to manage the situation alone.
If gambling is affecting your mood or you are experiencing thoughts of self-harm, seek urgent help through appropriate emergency or mental health services in Australia. If you believe you or someone else is in immediate danger, contact emergency services. Do not continue gambling while feeling overwhelmed.
Tools and steps for safer play
Responsible gambling starts with practical boundaries. Depending on the services and controls available to your account, you may be able to use tools such as deposit limits, spending limits, loss limits, session reminders, time limits, breaks or account self-exclusion. These tools are designed to support your decisions, but they should not be viewed as a guarantee that gambling will always remain risk-free.
Review the responsible gambling information and account settings available on the Rabona Casino website before playing. If a control is available, choose an amount or period that reflects your real circumstances rather than an amount that allows you to continue gambling comfortably after reaching your original plan. Some changes may take effect immediately, while other changes may be subject to applicable rules or processing requirements. The relevant terms and information shown on the website will apply.
Helpful actions you can take
- Create a written gambling budget that is separate from your household and essential spending budget.
- Set a maximum amount and maximum playing time before each session.
- Use available account limits or time reminders and do not increase them to continue playing.
- Take a break if you feel disappointed, frustrated or determined to win back losses.
- Remove saved payment details where possible and avoid keeping easy access to extra gambling funds.
- Do not gamble on behalf of another person or allow another person to use your account.
- Do not ask someone else to place bets for you during a break or self-exclusion period.
- Tell a trusted person about the limits you have set so they can support your plan.
- Consider blocking gambling advertising, websites or payment access if these are triggers for you.
- If you want to stop, use the available account closure, break or self-exclusion process and seek support.
A break from gambling can be useful even when you are not sure whether you have a problem. During a break, avoid replacing one gambling activity with another. Consider filling the time with exercise, social activities, hobbies, study or other interests. If you find it difficult to maintain a break, speak with a qualified support service for personalised guidance.
Account access is intended for the registered account holder only. Keep your login details secure and do not share them with family members, friends or other people. If someone else can access your account, it may be harder to maintain the boundaries you have chosen.
Getting support in Australia
Support is available for anyone affected by gambling, including the person gambling, their partner, family members, friends and other people who may be experiencing financial or emotional stress. You can speak with a qualified gambling support service in your state or territory, a general practitioner, a mental health professional or a trusted person in your life. Australian gambling support organisations can provide confidential information, counselling and practical guidance.
You may wish to search for Australian gambling help through official government health resources or recognised services such as GambleAware. Services may be available online, by telephone or in person, depending on your location and circumstances. You do not have to wait until your gambling has caused serious harm before contacting a support organisation. Asking for help early can make it easier to regain control.
If someone you know is affected
Family and friends can also be affected by another person's gambling. If you are concerned, choose a calm time to explain what you have noticed and how it is affecting you. Use clear, non-judgemental language, listen to their response and encourage them to contact professional support. You cannot control another person's gambling, but you can set boundaries around shared finances, lending money and behaviour that affects your safety or wellbeing.
Do not take on debts, sell possessions or provide funds to cover gambling losses if doing so would put you at risk. If shared finances are affected, consider obtaining independent financial counselling or legal advice. If you feel unsafe, leave the situation and seek assistance from appropriate emergency, family violence or community support services.
Our approach
Rabona Casino aims to provide clear responsible gambling information and to support players who want to manage, reduce or stop their gambling. We may ask questions or take steps where required by applicable laws, regulations, policies or account processes. We may also limit, suspend or close an account where this is necessary under the relevant terms or where responsible gambling concerns arise.
If you believe you need a break, want to reduce your gambling or are concerned about your account activity, stop playing and use the responsible gambling options available through the website. Information about account controls, breaks, self-exclusion and related processes should be reviewed carefully before you continue. Where you need assistance with a responsible gambling matter, use the support options provided on the Rabona Casino website.
This page provides general information and is not a substitute for professional medical, financial or legal advice. Gambling laws and available support services can vary across Australia and may change over time. Always check current information from official Australian sources and seek advice suited to your circumstances.
